4) Low Cost "Card-less" Calling Card Function 5) Multiple Personalized Greetings 6) Automatic Extension Dialing Privacy Call Forwarding 7) Privacy Call Forwarding
8) Greeting Bypass Time Sensitive" Call Forwarding 9) "Time Sensitive"call Forwarding
10) Single Number Forwarding 11) Find Me" Forwarding
12) "Find Me" Blasting - 13) "Follow Me" Forwarding 14) Do Not Disturb (Click to go top of page) 15) Call Screening 16) Voice Mail Paging 17) Fax Paging 18) E-mail Paging -
19) Remind Me Memos 20) Voice Mail - 21) Personalized Unavailable Greeting
22) Auto Call Return 23) Multiple Call Function 24) Unlimited Messages Stored
25) Automatic 21 Day Storage 26) Permanent Message Storage
27) Message Forwarding 28) Audio Messaging System - 29) Automatic Number Identification
30) Know Where Your Caller Is Before Taking the Call.
31) When Callers Leave a Message, View Their Phone Numbers on Your Pager.
32) Know the Number of Each Caller 33) Real Time Voice and Fax on Demand Reports via Fax. (Click to go top of page) 34) Receive a Detailed Monthly Call Report 35) Fax Center 36) Auto Fax Detection and Reception 37) Date, Time and Telephone Number Stamp
38) Faxes Read to You 39) Auto Fax Forwarding - 40) Fax Forwarding to Other Users
41) Electronic Filing Cabinet for Fax Documents 42) Fax-on-demand
43) Voice Broadcasting 44) Fax Broadcasting 45) Broad cast lists
46) Broadcast Status Report 47) Electronic Phone Book for 3,600 Phone Numbers
48) Whisper Call Waiting 49) Hear Your Voice Mail Messages Without a Telephone.
50) View Your Faxes Without Using a Fax Machine. 51) Set up Conference Calls
52) Real Time Accounting of all calls (Click to go top of page) 53) Create Your Own Office Features 54) Create and Manage Broadcast Lists Visually
55) International Call Back Via the Web 56) No Access Charges
57) (Outbound) Subscriber Initiated Conference Calls - 58) "Meet Me" Conference Calls
59) Combine Inbound and Outbound Calls in a Single Conference Call
60) Digitally Balanced Volume Levels 61) Selectable Time Zones
62) International Callback 63) Change Your International Callback Number as Needed
64) Add a Callback Extension Recording to ESAtm
65) Receive Calls from Anywhere in the World.
66) No Long Term Contract 67) Receive E-mail Without a Computer
68) E-mail Read to You 69) E-mail Faxed to You 70) Answer Your E-mail Without a Computer
71) Technical Support from Your Esa Sales Associates & Home Office
72) Comprehensive Forty+ Page Subscriber Guide 73) an Instructional Video Tape Series (Click to go top of page) 74) Optional Extensions 75) Acd (Automatic Call Distribution)
76) Timed Esa Extension Transfer 77) Music (Variety) on Hold 78) Multiple Language Prompts
79) 24hrs a Day Anywhere in the World 80) Only 9.9cpm 81) Single Number Access
82) 800/888 Number Transfer
83) Optional 9.9 C.p.m. Long Distance Rate for Your Home & Office 84) Optional Nationwide Roaming Pager 85) Best Feature of All (Click to go top of page)
Tasks & Benefits
1) SIMULTANEOUS CALLS - Your ESAtm Office is not restricted to any number of lines. Whether you receive one call or thirty, ESAtm handles them all. ESAtm sends you the calls you want, and sends the rest to your voice mail. Imagine fax broadcasting to 500 recipients while you are on an eight way conference call, and other callers are listening to your Audio Advertising!
2) FRAUD PROTECTION - Your ESAtm Office is security protected by a 3-to-8 digit password that you create. Should anyone try to break the code, ESAtm knows the telephone number they called from, and after 3 attempts, blocks that number from calling your ESAtm Office again.
3) PHONE SWITCH INTEGRITY AND RELIABILITY - ESAtm is NOT a PC computer-based system. Redundant Summa Four phone switches maintain communication integrity. With our Unix-based system and industry-acclaimed Tele-Script software, telecommunication experts take notice. Although no communication company will guarantee 100% connectivity, our proven track record since ESAtm inception has been maintained at better than 99.82%. (Click to go top of page) 4) LOW COST "CARD-LESS" CALLING CARD FUNCTION - Use any touch tone phone in the continental US and call any location in the 48 states for only 14.9 cpm. This feature also allows international calls at low discounted rates. NO plastic cards to charge, NO 10-16 digit access codes to remember and no surcharges.
5) MULTIPLE PERSONALIZED GREETINGS - There are three greetings you can pre-record (each up to 10 min. in length). Change from one to the other as needed. Additional greetings and call paths may be added via the ESAtm WEB PAGE. CALL FORWARDING FEATURES: 6) AUTOMATIC EXTENSION DIALING - In the event you have ESAtm forward your calls to another automated phone system, ESAtm can dial the extension number where you want your calls to ring.
7) PRIVACY CALL FORWARDING - ESAtm can forward calls with password entry required before hearing the caller's name. Requires ESAtm WEB access.
8) GREETING BYPASS - When your callers reach ESAtm you can permit them to bypass your opening greeting and immediately ask ESAtm to find you or to leave a message. (Click to go top of page)
9) "TIME SENSITIVE" CALL FORWARDING - When forwarding a call to the telephone number you have instructed, ESAtm will allow that phone to ring up to 4 times before sending the caller to voice mail or another number.
10) SINGLE NUMBER FORWARDING - ESAtm can forward all of your callers to one number that you can preset and change, which could be your home phone, your cell phone, or even the main roll over line at a business office.
11) "FIND ME" FORWARDING - If your schedule keeps you bouncing between locations, ESAtm can dial up to 4 locations to find you when you use this feature.
12) "FIND ME" BLASTING - ESAtm will dial up to 4 locations in your "find me" setup simultaneously if you choose, thus keeping the on-hold time of your callers to a minimum.
13) "FOLLOW ME" FORWARDING - By the day of the week and by the time of the day, ESAtm can forward your calls to one number, to voice mail or to your find me feature. This feature allows you to preset your schedule months in advance. (Click to go top of page)
14) DO NOT DISTURB - When you do not want to take calls, ESAtm will automatically forward callers to your voice mail.
15) CALL SCREENING - Allows you to know who is calling before you accept the call. Callers are asked for their name before the call is sent to you. When you receive the call, ESAtm plays the caller's name and gives you the option to accept the call, send the call to voice mail or hear the telephone number of the caller. MESSAGE NOTIFICATION VIA PAGER CODED 3 WAYS:
16) VOICE MAIL PAGING - When a message is left in your voice mail center, ESAtm pages you with the caller's phone number and a code identifying it as a voice message. ESAtm will tell you if the message priority is urgent or standard. A special code tells you if the message was forwarded from another ESAtm user or if it was broadcast from a subscriber.
17) FAX PAGING - A special fax message code will tell you when someone faxes, forwards or broadcasts a document to your ESAtm Office. ESAtm also shows you the telephone number of the fax machine or ESAtm extension that sent the fax. (Click to go top of page)
18) E-MAIL PAGING - When you receive E-mail, ESAtm will notify you through the same coding system.
19) REMIND ME MEMOS - Instruct ESAtm to page you or call you to remind you about special events or appointments. ESAtm can be told hours or years in advance to page you and remind you about that important occasion.
20) VOICE MAIL - Includes standard voice mail functionality, plus:
21) PERSONALIZED UNAVAILABLE GREETING - This recording lets callers know you are unavailable to talk with them. It is played either when your ESAtm is set for "Do not Disturb", or when you have screened the call and elected not to talk to the caller, sending the call to voice mail.
22) AUTO CALL RETURN - Push 1 button and return a call to the person who left you a message, even when the caller hung up without leaving a phone number.
23) MULTIPLE CALL FUNCTION - During a single session with ESAtm , you may return or initiate as many calls as you like, with the option to return to ESAtm 's main user menu to access other messages, to send messages, or to change your ESAtm setup. (Click to go top of page)
24) UNLIMITED MESSAGES STORED - Your callers will never hear a "subscriber's voice mail is full" recording.
25) AUTOMATIC 21 DAY STORAGE - ESAtm will save your messages for a full 21 days, giving you time to complete your trip and return home before taking action.
26) PERMANENT MESSAGE STORAGE - Save up to 900 messages as voice files, which can be used for Voice on Demand, future broadcasts, or simply to take a voice mail message from your current voice mail and keep it longer than 21 days.
27) MESSAGE FORWARDING - Forward a message to another ESAtm Office subscriber or group of subscribers.
28) AUDIO MESSAGING SYSTEM - Allows your callers to hear up to 900 pre-recorded messages. Each message can be up to 10 minutes in length. Commonly called Voice on Demand. Also used for Hidden Messages, allowing designated callers to hear a private message you have left for them.
29) AUTOMATIC NUMBER IDENTIFICATION (ANI) - ESAtm records the telephone number of each caller to your ESA 800/888 number. This feature not only facilitates Fraud Protection, it also activates Auto-Call Return, plus the ESAtm subscriber can: (Click to go top of page) page)
30) KNOW WHERE YOUR CALLER IS BEFORE TAKING THE CALL.
31) WHEN CALLERS LEAVE A MESSAGE, VIEW THEIR PHONE NUMBERS ON YOUR PAGER.
32) KNOW THE NUMBER OF EACH CALLER who enters your voice mail system even if they hang up or don't leave their number.
33) REAL TIME VOICE AND FAX ON DEMAND REPORTS VIA FAX - At any time, request a report of the telephone numbers that accessed your voice and/or fax on demand. You will know the date, time, telephone number, and which file they listened to or fax they requested.
34) RECEIVE A DETAILED MONTHLY CALL REPORT - Each month a detailed report for the previous month's call records will be loaded into your fax center. (Click to go top of page)
35) FAX CENTER - Your Fax Center is automatic, sending and receiving over as many lines as you need, independently of your fax lines and machines. Plus, it provides:
36) AUTO FAX DETECTION AND RECEPTION - People can fax directly to your number from any fax machine, and ESA automatically switches the line to fax.
37) DATE, TIME AND TELEPHONE NUMBER STAMP of where the fax came from.
38) FAXES READ TO YOU - ESA translates typed documents from text to speech - you can have a fax READ to you over the phone.
39) AUTO FAX FORWARDING - ESAtm can automatically forward a fax directly to any fax machine and then keep a copy in fax mail for 21 days.
40) FAX FORWARDING TO OTHER USERS - Forward a copy of any fax received in your ESAtm Office to another ESAtm subscriber or group of subscribers at NO COST. (Click to go top of page)
41) ELECTRONIC FILING CABINET FOR FAX DOCUMENTS - Save up to 900 documents as fax files. These files can be used for Fax on Demand, future broadcasts or to take a fax from your fax center and keep it longer than 21 days.
42) FAX-ON-DEMAND - Load up to 900 documents for your callers to download to their fax machines. You can pre-load information about products, services or company overview. This powerful feature is included at no additional cost.
43) VOICE BROADCASTING - Select or create a voice message. Have ESAtm deliver that message to thousands of people worldwide. ESAtm will also broadcast messages internally to a list of subscribers at NO COST.
44) FAX BROADCASTING - Select a fax document and have ESAtm deliver that document to thousands of people worldwide. ESA will also broadcast faxes internally to a list of subscribers at NO COST.
45) BROADCAST LISTS - Create and maintain 900 broadcast lists, each list containing up to 900 telephone numbers or ESAtm Office numbers. (Click to go top of page)
46) BROADCAST STATUS REPORT - ESAtm will create a report that shows the status of a broadcast so you know who received your broadcast.
47) ELECTRONIC PHONE BOOK FOR 3,600 PHONE NUMBERS - ESAtm is equipped with a phone book which can maintain up to 900 entries. Each entry can hold 4 telephone numbers.
48) WHISPER CALL WAITING - Rather then a Beep or Click in your ear, ESAtm will announce the name of the next caller and only you will hear it. This feature permits you to handle multiple calls through ESAtm or add callers into a conference.
INTERNET (WEB) ESAtm ACCESS: 49) HEAR YOUR VOICE MAIL MESSAGES WITHOUT A TELEPHONE. (Click to go top of page)
50) VIEW YOUR FAXES WITHOUT USING A FAX MACHINE.
51) SET UP CONFERENCE CALLS - Add or disconnect callers via your computer - just click on the phone numbers you want to add or drop from a call. (Click to go top of page)
52) REAL TIME ACCOUNTING OF ALL CALLS - View your call history in "real time". Also review previous months' records.
53) CREATE YOUR OWN OFFICE FEATURES by programming the call paths you desire.
54) CREATE AND MANAGE BROADCAST LISTS VISUALLY.
55) INTERNATIONAL CALLBACK VIA THE WEB - When you are in a country where traditional call-back is unavailable, your computer and the Internet linked to ESAtm can accomplish the task and save you money. Just click on "Connect."
56) NO ACCESS CHARGES while in your ESAtm Office via the Internet, including retrieving messages!
57) (OUTBOUND) SUBSCRIBER INITIATED CONFERENCE CALLS - Set up conference calls "on the fly" from ESAtm . Each conference call can connect up to 8 parties at one time.
58) "MEET ME" CONFERENCE CALLS - Schedule a conference call by telling the parties to call your ESAtm office at a certain date and time. As they arrive, each caller's name is whispered in your ear. Just push two buttons and let them into the conference. Each conference call can connect up to 8 parties at one time. (Click to go top of page)
59) COMBINE INBOUND AND OUTBOUND CALLS IN A SINGLE CONFERENCE CALL - Connect up to 8 parties at one time - in any combination of inbound and outbound.
60) DIGITALLY BALANCED VOLUME LEVELS - Enhances clarity of all voices of a conference call.
61) SELECTABLE TIME ZONES - Great when you travel. Your entire ESAtm Office travels with you and maintains the time zone you select.
62) INTERNATIONAL CALLBACK - Subscribers who live or travel outside the USA can still keep in contact with all the features of ESA. Low international callback rates provide the most affordable means for international calling. (Click to go top of page)
63) CHANGE YOUR INTERNATIONAL CALLBACK NUMBER AS NEEDED - From any touch-tone phone or via the WEB you can direct ESAtm to call you at any phone number in most countries in the world. (Click to go top of page)
64) ADD A CALLBACK EXTENSION RECORDING TO ESA - When you are in a hotel or business where a room number or extension number is necessary to receive a call, you can direct ESA to play the extension number announcement when the call arrives at the front desk or receptionist.
65) RECEIVE CALLS FROM ANYWHERE IN THE WORLD - An optional call-forwarding number allows callers to reach you through ESAtm from practically anywhere in the world.
66) NO LONG TERM CONTRACT - You are not bound to a long term contract when subscribing to ESAtm . Your subscription is a month to month agreement and can be terminated at the end of any given month, without incurring penalties.
67) RECEIVE E-MAIL WITHOUT A COMPUTER - You get a free E-mail address on the Internet at no extra charge. That address would be (your name) @my-office.com (Click to go top of page)
68) E-MAIL READ TO YOU - When you are not near a computer or a fax machine, ESAtm can READ your e-mail to you over the telephone.
69) E-MAIL FAXED TO YOU - When you don't have time to have ESAtm read your e-mail, you can have the message faxed to you.
70) ANSWER YOUR E-MAIL WITHOUT A COMPUTER - That is right! Answer your e-mail by talking to ESAtm over the phone. ESAtm will create an audio file of your response and send it back to the party who sent you the e-mail.
71) TECHNICAL SUPPORT FROM YOUR ESA SALES ASSOCIATES & HOME OFFICE - Support is available from your ESAtm Sales Associate and his/her Associate Organization. Additionally, for special circumstances, the ESAtm home office can be available for assistance.
72) COMPREHENSIVE FORTY+ PAGE SUBSCRIBER GUIDE - (Click to go top of page) A pocket user guide and step by step product overview is included with your subscription.
73) AN INSTRUCTIONAL VIDEO TAPE SERIES is available for purchase if you desire a visual manual.
74) OPTIONAL EXTENSIONS - You can add up to 10 extensions to your ESAtm Office. Each extension carries the following voice and calling features of the main ESAtm Office: (1-6, 9-14, 16, 19-25, 27, 29-32, 34, 46, 47, 57-61, 65, 66, 77, 79, and 80).
75) ACD (AUTOMATIC CALL DISTRIBUTION) - Incoming calls can be evenly distributed between extensions that you add to your ESAtm Office.
76) TIMED ESA EXTENSION TRANSFER - Forward callers to extensions that you add to your ESAtm Office. A great feature for transferring calls to the employee on call, another department, another branch office, a partner, etc. (Click to go top of page)
78) MULTIPLE LANGUAGE PROMPTS - ESAtm is equipped to speak to you in English or French.
79) 24HRS A DAY ANYWHERE IN THE WORLD - ESAtm can forward your calls to almost any telephone in the world. Add to this international call-back and Internet access, and you are always in contact with ESAtm .
80) ONLY 9.9CPM for single leg calls to or from your ESAtm Office and only 5cpm additional for ESAtm to connect two parties together, using any phone in the continental US. (Billed in 6-second increments) (Click to go top of page)
81) SINGLE NUMBER ACCESS - Each ESAtm Office has a personal 800/888 number. Your callers have no pin or code numbers to dial. All features are bundled together for you in one telephone number.
82) 800/888 NUMBER TRANSFER If you already have an 800 or 888 telephone number that you want to use for your ESAtm Office, the Home Office will handle the necessary details to accomplish it. (Click to go top of page)
83) OPTIONAL 9.9 C.P.M. LONG DISTANCE RATE FOR YOUR HOME & OFFICE - Each ESAtm Office subscriber has the option to take advantage of a 9.9cpm interstate (intrastate savings are similar) long distance rate through Cable & Wireless. This rate is billed in 6 second increments - in effect 24 hours a day - every day of the year.
84) OPTIONAL NATIONWIDE ROAMING PAGER - Each ESAtm Office subscriber has the option to take advantage of a Nationwide Roaming Pager from PageNet at only $7.95/month.
Click here to request detailed information. (Click to go top of page) )
